The Table Map screen is the first screen that is displayed after the Pocket Pad app has been opened.

The Table Map will appear differently, depending on how the tables have been laid out in your Restaurant.

When the Table Map is displayed, you can select any table then press the "Start Order" button to start the process of placing an order for the guests seated at a table.

 

Home - This button returns you to the table map screen.

Start Order - This button will allow you to add items to a table. You need to select a table before you can start an order.

Enquire - Select a table number and press this button to show all items that have been placed on the table.

Print Bill - Select a table number and press this button to print a bill to the default receipt printer.

Notes - This button is where specials or other information can be displayed.

Refresh - This button will refresh the screen to ensure that the tables are correctly displayed.

Clerk - Select the Clerks from the drop down list (if Show Home Screen disabled in app Settings) or Enter Clerk Code/Login Code via Home Screen (if Show Home Screen enabled in app settings).
The currently logged on clerk is displayed on the top left corner of the screen.

Settings - Opens the screen to perform advanced functions such as Settings, Download Program Data, Change Password, About, System Logging and Log Out.

Table Map - If multiple table maps have been configured in Idealpos, you can select the drop-down to choose the Table Map that you want to use.

Guests - This option will only appear if Hide Guest Field is disabled in Settings AND Prompt for Covers is disabled in Idealpos Yes/No Options. Enter the number of Guests seated at the table into this field, then press the "Start Order" button.

 

The order screen is displayed after selecting a table and pressing the "Start Order" button.

It has numerous options which can be used to perform various functions while placing an order on a table.

The screen will vary depending on if you are using a tablet device or a smaller smart-phone device.

This section outlines the details for larger tablet screen devices. If you are using a smaller smartphone device, please refer to the Smartphone Device Screens topic.

Note that larger tablet screen devices can only be used in landscape mode.

 

Home - This button returns you to the Table Map screen.

Start Order - This button will allow you to add items to a table. You need to select a table before you can start an order.

Enquire - This button will open the table details of all items that have been placed on the table.

Print Bill - Select a table number and press this button to print a bill to the default receipt printer.

Notes - This button will display any text that has been entered into the Notes field located in Setup > Global Options > Miscellaneous > Ideal Handheld > Notes. Information such as Special Prices/Discounts, Meals of the day, etc. can be entered into the Notes section via Idealpos and they will be displayed in the Notes function on all Pocket Pad devices.

Lock - This button will lock the app to the current table which the order is being saved to. When the app is locked and an order has been sent, the device will remain on the same table screen, allowing the consumer to order additional items. The lock feature can be used when handing the device running the app to the consumer so that they can only place orders for their own table. To unlock the device, the Lock button needs to be pressed followed by entering the password.

Clerk - Select the Clerks from the drop down list (if Show Home Screen disabled in app Settings) or Enter Clerk Code/Login Code via Home Screen (if Show Home Screen enabled in app settings).
The currently logged on clerk is displayed on the top left corner of the screen.

Send - This button will send the order to the Kitchen.

Table Map - When placing an order on a table, the Table Map shows the Table Map where the current table is located on.
Note that while when the app is on the Order Screen, the Table Map option is read-only and simply for informational purposes only.

 

After pressing the "Send" button, the Send Menu screen is displayed which allows you to view the items that have been added to the order so far as well as perform additional actions.

 

Total Price - This is the current total of all the ordered items.

Menu List - This will display the menus to select the items.

Table Number - This is the number of the table placing the order.

Back - Returns you to the previous screen (this button only appears on the top-left corner of the screen after navigating between POS screen grids).

QTY - This allows you to enter a new quantity for the item. When pressing this button, a prompt will appear for you to enter the quantity. The quantity entered will replace the previously entered quantity for the item. Swipe from left to right to access.

Make Entree/Main - This option allows you to assign the selected item to a Print Group Shift. These options will only appear if Print Group Shift 1/2 are configured in Setup > Global Options > Miscellaneous > Ideal Handheld > Print Group Shift 1/2.

TXT - This button allows you to add text to the item. Swipe right to left on an item to access.

Delete - This allows you to delete the item from the table. Swipe right to left on an item to access.

Insert - This will allow you to insert an item that might print out of order. Swipe right to left on an item to access.

Finalise - This will finalise the sale to the table. After pressing this option, a prompt will display to Send Order, Cancel Order or Do Later.

Seat Numbers - This will allocate the selected item to a seat number.

 

 

The Settings button is used to configure the app as well as perform additional tasks.

After pressing the "Settings" button, the following menu is displayed:

 

Settings - Selecting this option will display the Settings screen which is used to configure the connection to your Idealpos Back-Office System, POSServer and other settings that affect the behaviour of the Pocket Pad app.

Download Program Data - Selecting this option will download the latest Program Data from your Idealpos Back-Office system to the Pocket Pad app. Program Data includes POS Screen Grid Layouts/POS screen Button Colours, POS screen button positions, Notes, Stock Items, Stock Item Prices, etc.

Change Password - Selecting this option will allow you to change the Password for the app. The password is used to access the Settings menu as well as Unlock the app (when the app is locked to a table, a Password is required to unlock the app from the table - locking the app to a table is only supported on large devices)

About - Selecting this option will display information about the Pocket Pad app.

System Logging - Selecting this option will display logs generated within the Pocket Pad app. These are used by advanced users and support when troubleshooting.

Log Out - Selecting this option will Log Out the app. This will release the Pocket Pad licence for another device.

 

In order to use Pocket Pad with your Idealpos system, you will need to configure some settings.

Press the "Settings" button from the menu at the top of the app screen, then choose the "Settings" option from the menu to access the Settings menu screen.

The very first time the Settings menu screen is accessed, you will be prompted to set a password and to confirm the password to ensure that no mistakes were made.

Once the password has been, it will be required each time the Settings menu screen is accessed.

 

The following options are available from the Settings menu:

 

Connection Settings - Opens the Connection Settings menu from where you can configure the network settings that the Pocket Pad app will use to communicate with Idealpos.

Accumulate Items - Enable if you want items to accumulate when adding more than one of the same item to the order.

Compulsory Clerk - Enable to force a Clerk to be entered/selected before sending an order to Idealpos. This will also force a Clerk to be selected/entered after each order is sent to Idealpos.

Hide Guest Field - Enable this option to hide the Guests field used to enter the number of Guests that are seated at the table. Note that if "Prompt for Covers" is enabled in the Yes/No options, the Guests field will be hidden regardless of whether this option is enabled or disabled.

Hide Seat Selection - This option will hide the seat buttons, thereby disabling the ability to assign items to seat numbers when placing an order from Pocket Pad.

Menu in Code Order - By default, the menus will display in alphabetical order. Enabling this option will display the menus in code order.

Root Menu Code - If using menus, enter the Menu Code that corresponds to the Main Menu Code that you will be linking to in Idealpos. By default, this is set to 999. If you are using V7 Features, you do not need to have anything in this field as the items will be built from the POS Screen Layout.

Lock Table Map - This option will lock the Table Map to the Table Map specified in the Default Table Map setting.

Default Table Map - This option is used to enter the Table Map Code that will be used as the Default Map when the Table Map is displayed.

Show Item Summary - This option will show display a small summary box on the top-right corner of the app which will show the last six Stock Items added to the current table order.

Download Timeout - This option is used to specify the download timeout used when downloading program data. The default value is 20 seconds. The default value is sufficient for most systems. However, if using Pocket Pad with a lower spec host system and the database contains numerous POS Screen Layouts, a timeout of 20 seconds may lapse before the host system can generate the required data and send back to Pocket Pad. Therefore, the timeout setting can be increased to allow the slower spec system to generate the table data and send it to the app.

Stock Notes - Enable this option to use Stock Notes functionality in Pocket Pad. When this option is enabled, Stock Notes for individual Stock Items can be displayed in Pocket Pad by simply holding your finger down (long press) on a Stock Item image or button for approximately 5 seconds, then the Stock Notes for the item will be displayed. This can be used in cases where an item may contain additional details such as the Ingredients used to make an item. It may be useful if a consumer has allergies to specific ingredients and want to determine whether they can consume the item.

Show Home Screen - Enable this option to display a Home Screen used by the Clerk to enter their Clerk Code.

Use Login Code - This option only applies to the "Show Home Screen" setting. When enabled, Clerks will enter their Login Code instead of the Clerk Code.

 

 

This screen is used to configure the Connection Settings used by Pocket Pad to communicate with Idealpos.

 

Enable Connection - When enabled, the app will connect to Idealpos using the Connection details configured below. When disabled, the app will operate offline using the built-in demonstration database and no orders will be sent to the Kitchen.

Handheld Licence IP - This field must contain the IP Address of the terminal that has the IH Licence.

POS Server IP - This field is the IP Address where the POSServer is located.

Server Port - 6983.

Terminal ID - This field is used to set the Terminal ID. The Terminal ID is primarily used when taking and processing payments from the Pocket Pad app. When using Pocket Pad to take and process payments, each Pocket Pad device should have a unique Terminal ID configured which will assist when running reports from Idealpos (group by POS terminal will correctly reflect which terminals processed payments). The default Terminal ID is 901. In previous releases of Handheld, the Terminal ID was hard-coded to 901.